privacy policy

Privacy Policy


Last updated: July 23, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Klyra Technologies complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. If you are located outside Canada, you acknowledge that your information will be processed in Canada and may be subject to Canadian privacy laws.


Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Klyra Technologies, 29 Coachmen St, Riverview, NB E1B 0K2.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to: New Brunswick, Canada

• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to Klyra, accessible from https://www.klyra.ca

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

- Email address

- First name and last name

- Phone number

- Address, State, Province, ZIP/Postal code, City

• Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

• Information from Third-Party Social Media Services

The Company allows You to use the Service with the following Third-party Social Media Services:

- Google

- Facebook

- Instagram

- Twitter/X

- LinkedIn

- TikTok

- YouTube

- WhatsApp

If You decide to grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies


Type: Session Cookies


Administered by: Us


Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies


Type: Persistent Cookies


Administered by: Us


Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies


Type: Persistent Cookies


Administered by: Us


Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service , including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

• With Your consent : We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions


If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement


Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements


The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of the Company

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of Users of the Service or the public

Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: [email protected]

terms of service

Terms of Service

Effective Date: July 23rd, 2025

These Terms of Service (“Terms”) govern your access to and use of the services provided by Klyra Technologies (“Klyra,” “we,” “us,” or “our”). By accessing or using our website, services, or platforms, you agree to be bound by these Terms. If you do not agree to all the Terms, you must not use our services.


1. Services Offered

Klyra Technologies offers CRM automation, lead generation tools, digital marketing systems, and website/funnel development services. These services are delivered using trusted third-party platforms such as CRM tools, automation platforms, and communication software and may be subject to additional terms and policies from those providers.


2. Client Responsibilities

Clients agree to:

Provide accurate, complete, and up-to-date information when using our forms or services.

Use our services in compliance with applicable laws and regulations.

Maintain the confidentiality of access credentials and notify us immediately of any unauthorized use.

Not misuse the services for fraudulent, misleading, or abusive purposes.


3. Payments and Refunds

All fees are disclosed and agreed upon prior to onboarding. Payment is due in accordance with the agreed billing schedule. Unless otherwise stated in writing, all payments are non-refundable once services have commenced. Subscription services will automatically renew monthly unless canceled at least 7 days before the next billing cycle. Clients will not receive a separate renewal notice prior to each billing, and it is the client’s responsibility to manage subscription preferences and cancellations.


4. Intellectual Property

All intellectual property rights in materials created by Klyra Technologies—including but not limited to templates, documents, designs, code, and workflows—remain the exclusive property of Klyra Technologies unless otherwise agreed upon in writing. Clients are granted a limited, non-exclusive, non-transferable license to use the deliverables solely for their internal business purposes, subject to full payment and compliance with these Terms. This license does not permit resale, sublicensing, or redistribution of the deliverables without prior written consent from Klyra Technologies and does not imply transfer of ownership. Clients may not copy, distribute, resell, or sublicense any of our materials without explicit permission.


5. Third-Party Services

Klyra Technologies uses third-party tools and platforms to deliver services. While we implement and manage these tools on your behalf, we do not control their availability, reliability, or performance. We are not responsible for service interruptions, policy changes, or outages caused by third-party platforms.


6. Service Availability

We strive to ensure our services are available at all times, but we do not guarantee uninterrupted or error-free performance. We are not liable for service delays or interruptions caused by maintenance, updates, or outages of third-party platforms.


7. Client Content Responsibility

You are solely responsible for the legality, accuracy, and ownership of any content, data, media, or information you provide to Klyra Technologies. By submitting content, you confirm that you own the rights or have obtained necessary permissions. We are not responsible for any claims arising from content you provide.


8. Data and Privacy

We collect and store personal data strictly for service-related purposes, including but not limited to names, email addresses, phone numbers, and business information provided through contact or booking forms. This data is retained only for as long as necessary to deliver services, comply with legal obligations, or resolve disputes. By using our services, you expressly consent to the collection, use, and processing of your data as outlined in our Privacy Policy. We do not sell client data to third parties.


9. No Guarantees

Klyra Technologies makes no express or implied guarantees regarding business results, lead volume, or revenue outcomes. Client success depends on various factors beyond our control, including market conditions, client participation, and adherence to strategy.


10. Limitation of Liability

To the fullest extent permitted by law, Klyra Technologies shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, profits, data, or business opportunities. Except where prohibited by law, our total liability for any claim arising out of or relating to our services shall not exceed the total amount the client paid to Klyra Technologies in the 30 days preceding the claim, excluding any one-time setup or onboarding fees. This limitation of liability does not imply the availability of refunds, which are addressed separately under our Payment and Refunds policy.


11. Cancellation and Termination

You may cancel your subscription or service engagement with at least 7 days’ notice prior to your next billing cycle. We reserve the right to suspend or terminate services without prior notice for violations of these Terms, misuse of systems, or unlawful behavior.

In the event Klyra Technologies discontinues operations due to financial hardship or other business-related circumstances, we will make commercially reasonable efforts to provide at least 14 days’ prior notice to active clients. Clients are solely responsible for exporting or backing up any data stored within their systems. Klyra Technologies shall not be liable for any direct or indirect losses, damages, or claims resulting from service discontinuation, data loss, or the termination of platform access.


12. User Access and Responsibility

Clients are solely responsible for all activity conducted under their account credentials, including actions taken by employees, contractors, or other authorized users. Clients must notify Klyra Technologies immediately of any suspected or unauthorized use of their account. Klyra Technologies shall not be liable for any errors, data loss, system modifications, or other consequences resulting from client-side access, whether intentional or accidental.


13. Independent Contractor

Klyra Technologies operates as an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment relationship, or agency agreement between the client and Klyra Technologies.


14. Dispute Resolution

All disputes arising from or relating to these Terms shall first be addressed through good faith negotiations. If a resolution is not reached, both parties agree to resolve the matter through binding arbitration in accordance with the rules of the Canadian Arbitration Association. Each party waives the right to trial by jury and participation in class actions.


15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Province of New Brunswick, Canada.


16. Force Majeure

Klyra Technologies shall not be held liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, strikes, war, terrorism, or failures of suppliers or internet service providers.


17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary so that the remaining Terms will remain in full force and effect.


18. Survival

Provisions related to intellectual property, limitation of liability, governing law, and dispute resolution shall survive the termination or expiration of these Terms.


19. Modifications to Terms

Klyra Technologies reserves the right to modify these Terms at any time. We will post the revised Terms on our website and indicate the updated date. Clients will not be directly notified of changes, and it is their responsibility to review the Terms periodically for updates. Continued use of our services after the effective date of changes constitutes acceptance of the modified Terms.


20. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

📧 [email protected]

© Copyright 2025 Klyra Technologies. All rights reserved.